Privacy Policy

Who we are

This website is operated by Glen Group of Companies in Canada. We may provide links to our subsidiaries’ websites, each of which is governed by its own Privacy Policy. When you leave our website to visit a subsidiary or third-party site, their privacy practices will apply.

Information We Collect

We may collect the following types of information when you interact with our website:

• General website use: IP address, browser type, device information, and usage patterns.
• Contact forms: name, email, phone number, and message details.
• Event registration forms: contact details, organization information, and event participation details.
• Client and employee portals: login credentials and any information entered or uploaded through the portals.
• Careers page (via Rippling integration): resumes, job application details, and other information you choose to provide.
• Cookies and tracking technologies: usage data to improve website performance.
• Comments (if enabled): the information provided in the comment form, along with IP address and browser details, to help detect spam.

At this time, our Store section is non-functional and does not collect personal or payment information.

How We Use Your Information

We use collected information for purposes including:

• Responding to inquiries submitted through contact forms.
• Processing event registrations and related communications.
• Providing access to client and employee portals.
• Reviewing and managing job applications submitted through the Careers page.
• Maintaining and improving website functionality and user experience.
• Monitoring website performance and security.
• Complying with legal obligations and administrative requirements.

Cookies and Consent

We use cookies and similar technologies on our website. Non-essential cookies (e.g., for analytics or preferences) are only placed on your device after you provide consent.

• Essential cookies: required for site functionality and cannot be disabled.
• Preference cookies: store your settings (e.g., language, display).
• Analytics cookies: help us understand site usage and improve content.
• Login/session cookies: used for client and employee portals.

Embedded Content and External Links

Our website may include embedded content (e.g., videos, images, articles) or links to other websites, including subsidiaries and third-party platforms (LinkedIn, Facebook, Instagram, YouTube).
When you interact with embedded content or follow external links:

• Those sites may collect data about you, use cookies, and track your interactions.
• We are not responsible for their content, security, or privacy practices.
• Your activity is subject to the privacy policies of those platforms.

You may manage or withdraw your consent to cookies at any time through your browser settings or cookie banner.

Sharing Your Information

We may share your information in the following ways:

• With subsidiaries: only when necessary to fulfill a request related to their services.
• With service providers: including third-party platforms such as Rippling (for careers), analytics providers, email platforms, and spam detection services.
• For legal purposes: if required to comply with law, regulation, or government requests.

We do not sell your personal information to third parties.

Data Retention

We retain your information only as long as necessary for the purposes outlined in this Policy:

• Contact & event registration forms: retained until the request has been addressed, plus a reasonable period for recordkeeping.
• Portal accounts: retained while the account is active.
• Job applications: retained in accordance with HR and legal requirements.
• Cookies: retained for their defined lifespan
• Comments (if enabled): retained indefinitely for spam detection and moderation.

Your Rights

Under Canadian privacy law (PIPEDA), you have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your personal data, subject to legal or contractual requirements.
• Withdraw consent for non-essential data collection (e.g., cookies, marketing communications).

To exercise these rights, please contact us.

International Visitors

This website is operated in Canada and subject to Canadian privacy laws. If you access our site from outside Canada, your information may be processed in Canada or other jurisdictions where our service providers are located.

Contact Information

If you have questions about this Privacy Policy or wish to make a privacy request, please contact us at:

Glen Group Of Companies
6751 Graybar Rd Unit 140, Richmond, BC V6W 1H3
Contact us